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Agent Banking

We know you don’t need your bank closed, but close because anything can happen, any time.

So, we made your money available in our HB Cornershop right in your neighbourhood and within reach as you need it; whenever!

Types of Heritage Bank CornerShop Agents

INDEPENDENT AGENTS

An individual who off-takes a Heritage Bank’s branded Kiosk (CornerShop) and provides financial services to customers on behalf of the bank from the kiosk.

SOLE AGENTS

An individual who has an existing business location and provides financial services to customers on behalf of the bank at the location.

SUPER AGENTS

An organised association/company that aggregates agents for the bank and earns commissions off the agents’ transactions on a continuous basis.

AGGREGATORS

An individual or organisation/association/company that sources agents for the bank and earns a one-off referral commission.

Available Services at an
HB CornerShop Agent Location….
  • Account Opening (tier 1)
  • Cash deposit to HB account
  • Deposit to any commercial bank in Nigeria (Interbank transfers).
  • Cash withdrawal from HB account
  • Cash withdrawal from any commercial bank in Nigerian (using debit card).
  • Other Value Added Services (Airtime Vending, Bill Payment, Collections etc)

HB CornerShop FAQs

Who Is An HB CornerShop Agent?

HB CornerShop agents provide financial services to HB and 3rd party customers on behalf of Heritage Bank PLC.

Types of Types Heritage Bank CornerShop Agents

  • Independent Agents: An individual who off-takes a Heritage Bank’s branded Kiosk (CornerShop) and provides financial services to customers on behalf of the bank from the kiosk.
  • Sole Agents: An individual who has an existing business location and provides financial services to customers on behalf of the bank at the location.
  • Super-Agent: An organised association/company that aggregates agents for the bank and earns commissions off the agents’ transactions on a continuous basis.
  • Aggregators: An individual or organisation/association/company that sources agents for the bank and earns a one off referral commission.

Where can an HB Agent be Located?

An individual or a business that fits profile below:

  • Business owner with a good track record within business community/residence
  • Have a physical shop location
  • Have a Heritage Bank account (Savings)
  • Basic knowledge of Information Technology (at least can operate a smart phone).
  • Good communicator.
  • People person
  • Has clout within his/her community.

Why Become an HB CornerShop Agent?

  • Opportunity to provide additional value added services to your customers and community at large.
  • Easy access to market survey on your products/services
  • Increase in sales as a result of additional footfalls at an agent’s outlet.
  • Additional source of income.
  • Be a part of the Heritage family.

How much do I need to be an HB CornerShop Agent?

  • Registration fee is N10,000
  • Working capital is N20,000 to N100,000 and above for Sole and Independent Agents.

What work tools does an HB CornerShop Agent need to carry out business operations?

  • Smart phone (Agent provides the smart phone)
  • Laptop (Agent provides the Laptop/Optional)
  • MPOS terminal (Bank provides the MPOS)

Can an HB CornerShop Agent do other businesses in the kiosk?

Yes, an agent can offer other NON FINANCIAL services/businesses in the kiosk (photocopying business, sale of phone accessories etc).

 

Does the bank provide security for an HB CornerShop Agent?

No, the bank does not provide security for agents. However, the criteria for deploying a kiosk ensures, that there is ample security in the environment.

What differentiates a Sole from an Independent HB CornerShop Agent?

An independent agent takes up the Heritage Bank Kiosk while the sole agent transacts from his own business location/shop.

What differentiates an Aggregator from a Super-Agent?

An aggregator only earns a one-off referral commission while a super-agent earns both one-off referral commission and a continuous percentage of commission payable to his/her agents, because the super-agent provides continuous support to his/her agent network.

Can an existing customer of the bank become an HB CornerShop Agent ? Will his/her existing account be used as the operating account?

Yes an existing customer can be an agent of the bank. It is the agent’s decision to either open a separate account for the business or use their existing account. However, all agents’ accounts must have the unique agent banking scheme code (AGWFA).

Can an HB CornerShop Agent do transactions that are more than his/her float/working capital?

An agent can only effect transactions equivalent to his/her current working capital.

Will cheque transactions be available as well?

No. Agents cannot receive cheque transactions.

Can agents give out loans?

No. Agents cannot give out loans.

How Do I Get Started?

FOR INDIVIDUAL

FOR BUSINESS

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