Disconnected Connections

[vc_row][vc_column][vc_column_text]Disconnected Connections.

With the powerful new media technologies at our fingertips, human beings are interacting at a historically unprecedented speed and frequency. And yet, despite this, every relevant metric shows that we are more disconnected than ever before.

If according to studies, face to face communication truly is the most effective way to build strong and lasting relationships, we need to ask ourselves: is this technological increase in communication superficial, focused on quantity rather than quality?

Here are the stats:

As human beings,


  • Only 7% of our communication is based on written or verbal words.
  • A staggering 93% of communication is based on non-verbal body language.


More people would rather communicate via chat or text than have a face to face discussion.

  • In social gatherings, it has been found that 90% of the time is spent on devices rather than in meaningful interaction with those physically around.
  • According to predictions, by the year 2020, 50% of the workforce will prefer to use instant messaging or other social media to communicate, rather than stop by an office to talk with a colleague.


Considering that these technologies were made to enhance human relationships, it is ironic that they seem to be destroying them altogether. While New Media has broken the communication barriers of space and time, it has gradually made us less communal. The reality is that although we are more social, we are losing important social skills, a few of which are:

  • Replacing physical communication with digital communication at work limits our ability to build well-grounded employee relationships.
  • It reduces our ability to work effectively in teams.
  • In physical gatherings, more people find it difficult to strike a conversation.
  • It hampers our ability to make new friends without the help of social media platforms.


With all that said, chances are that the advancement of technology will continue to increase our dependence on social media. This means that as we adapt to lives driven increasingly by technology, we must learn to create a balance between the two worlds.

In our daily communications, we must remember that emotions expressed in the physical – smiles, handshakes and other physical cues – will always build stronger relationships than any emoticon can.

Is mankind in danger of becoming soul-less or are we evolving to accept emotions via a different means?

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Akinola George-Taylor, Managing Director of Heritage Bank Plc, and his Team, paid courtesy visit yesterday to the Governor of Lagos, Babajide Olusola Sanwo-Olu, at the State House, Alausa yesterday.

The Managing Director of Heritage Bank, Akinola George-Taylor has disclosed that the bank would continue to increase the wallet of its business transactions with Lagos state government.  

He gave this assurance yesterday when he led a team of the bank on a courtesy visit to the Governor, Babajide Sanwo-Olu at the government house, Alausa, Ikeja.

George-Taylor commended Sanwo-Olu’s administration, whilst aligning with the great works in Lagos State.

“We are here to introduce ourselves as the new management of the Heritage Bank and being that we have had a relationship with the state (Lagos) for a number of years now, we felt it was necessary to come and present ourselves to the Governor; to say thanks for the business that we enjoyed with the government and that we align and commend the great work he is doing for Lagos State.

“And of course, as bankers, we want to try and increase our own size of the wallet of the business that we do with the government and to extend our best wishes to him and his government. It was a courtesy call to say thank you and wish him well in the next coming elections,” he said.

Speaking earlier, the Governor, Sanwo-Olu said his administration was poised to do more as it continued to play its roles in providing an enabling environment, improving the ease of doing business and being forward-looking in its dealings with financial institutions.

The governor also said that his administration will continue to ensure a mutually beneficial relationship with financial institutions in the State.

He said: “Lagos is the Centre of Excellence and the commercial, economic nerve centre, so we cannot but ensure that we have a very forward-looking mutually beneficial relationship with all of our financial institutions and of course, Heritage Bank is not an exception.

“I want to implore you and your team to be intentional and think something fresh; think something different that can indeed stimulate us. You can rest assured that we know how important it is to spread our businesses and to ensure that everybody gets a part of it knowing that you and your staff will also have a corporate responsibility on the Personal Income Tax component. It is expected that we will continue to play our roles and play our parts.”

Governor Sanwo-Olu congratulated the Managing Director and his new team on the huge and great responsibilities that shareholders and other stakeholders in Heritage Bank have reposed in them,” he said.