I need a transaction PIN for HB Padie and HB Mobile?
- Kindly visit an Experience Centre for activation and PIN generation on the mobile platform.
What are the steps to download the HBmobile banking app?
- For Blackberry phones: go to Blackberry App Store, search for Heritage Mobile and download application
- For Windows phones: go to Windows Store, search for Heritage Mobile and download application
- For Android phones: go to Google Play Store, search for Heritage Mobile and download application
- Click on the Heritage Bank Application icon that has been added to your phone menu
- Read through the conditions, select ”I agree” and click Next
- Now you are on the CHANGE SET UP page. Enter your phone number, account number, network provider, email address, password and your preferred Personal Identification Number (PIN). Click continue
- Confirm that all the information you have provided is accurate then click ‘Confirm’
- Please visit any of our Experience Centres (Branches) closest to you to enable us activate your profile.
What are the steps to download the HB Padie app?
- For Blackberry Q10 and Z10 series: go to Blackberry App store, search for HB Padie and download the application
- For iPhones: go to App store, search for HB Padie and download the application
- For Android phones: go to Google Play Store, search for HB Padie and download the application
- Launch the HB Padie App
- Click on Register
- Select NEW USER
- Read terms and condition and click on ‘I AGREE’
- Enter your Username, Account Number and Phone Number
- Click on SUBMIT
- Create your PASSWORD using the OTP which will be sent to your registered phone number
- Please visit any of our Experience Centres (Branches) to enable us generate a transaction Personal Identification Number (PIN) for the application.
How can I get my account number?
- Call our 24 hour Contact Center on +234-01-236-9000 for validation and assistance.
What are the steps to register for YIEDP?
- Visit the link http://www.yiedp-hbng.com/
- Enter your NYSC ID (format, NYSC/xx/YYYY/2011/000000) and select your Serving State
- Enter your email address and NYSC graduation year
- Click on validate
- An email would be sent to your registered email address with NYSC while a pin field appears to enter pin sent to email
- If correct pin is entered, page expands to display user’s personal information.
- User will be required to fill the form; details to be provided includes password creation, after which user submits.
How can I get my statement of account?
- Call our 24 hour Contact Centre on +234-01-236-9000 for validation and assistance; or you can walk into any of our Experience Centers for assistance.
How can I increase my transaction limit on mobile banking platforms?
- Kindly visit an Experience Center closest to you for assistance.
What are the registration steps for individual internet banking?
- Log on to www.hbng.com
- Select Internet Banking Personal Log-In
- Click on ”Register Now”
- Fill in all the required details (please note that the details filled in must be the same as supplied on your account opening form)
- Click on ‘Submit’
- Print out form and take it to your nearest Heritage Bank Experience Centre (branch) for further processing
What are the registration steps for corporate internet banking?
- Visit any of our Experience Centers for further assistance.
What is Heritage Bank's swift code?
- Our swift code is HBCLNGLA