Time to Upgrade to Pro 2015

[vc_row][vc_column][vc_column_text]Professionalism is the sum total of appropriate behaviour in the work environment, and professional conduct is a key indicator of the success of an organisation. Employers and service users alike are constantly talking about professionalism and its lack thereof, but what does it really mean to be professional or to act professionally?

Here are a few helpful pointers to guide you into becoming a refined professional in your field as we enter in the New Year 2015.

1. Be Punctual.

This may seem like a no-brainer, but it is surprising how many employees still think it is okay to be late. For employers, however, employees who are perpetually late are financial liabilities, and may even be let go. Whether it is an urgent business meeting or just regular resumption hours, the golden rule should be, better on-time than un-employed.

2. Be Reachable.

The advent of innovative technologies from mobile phones to quick, instant email means that there is no reason to be unreachable. No matter how bothersome your boss, client or customer may be, ignoring their calls or messages reflects negatively on you. Instead, respond promptly to their inquiries and be prepared to work extra hard to accommodate their requests.

3. Honour Commitments.

Whether it is simple, will call you back, or a more serious, will send it before the end of the day, it is important to honour commitments made. Failure to do so paints both you and your organisation as irresponsible and unreliable. If you are unable to respond within the given period, send a message apologising for the delay, and do your best to minimise fallout.

4. First Impressions Matter.

When meeting someone in an official setting, it is important to make the best impression in the shortest amount of time. A firm handshake, a warm smile and appropriate clothing these little things can go a long way to creating a lasting first impression.

5. Be Present.

We live in a very interactive world, both virtually and in reality, and distractions abound. It is common to find employees nodding off, texting or playing games while in the middle of meetings this is unprofessional. It is important to focus, be alert and be keenly attentive at all times. It may help to switch off all phones, or not to bring them into meetings at all.

6. Be Polite.

From customer services to speaking with co-workers, being polite at all times is vital to be professional. Some people are more difficult to relate with than others, but that is never an excuse to raise your voice or berate anyone in the work environment. Sometimes, people just need to feel like their complaints are being heard and acknowledged. Be firm, quiet and sympathetic, rather than making rude retorts.

Remember, professionalism is one essential factor that makes the difference between a highly valued individual and one that is a liability. It is safe to say that everything from appearance to attitude counts, however, there isn’t always a clear list of rules when it comes to the  word and we would love you to share some important rules that apply to be a Pro[/vc_column_text][/vc_column][/vc_row]

L-R: Dr. Sophia Horsefall, Corporate Relations Manager, SPDC; Osepiribo Ben-Willie, Executive Director of Heritage Bank and Ivy Davies-Etokakpan, President of Eveafrique News at the Women Must Conference 2.0, titled “The Woman and Her Must” organised by The Kilali Tribe held in Port Harcourt.


Heritage Bank is agent for actualisation of SDG 5-Gender Equality, women empowerment – Kilali Tribe

05/12/2022:  Heritage Bank has been commended for being an agent for the actualisation of Sustainable Development Goals SDG 5 – Gender Equality, as well women empowerment for socio-economic growth.

This was stated by Kilali Tribe at the Women Must Conference 2.0, titled “The Woman and Her Must” organised by The Kilali Tribe which held in Port Harcourt.

The Kilali Tribe is an association of prolific Rivers and Bayelsa State women who come together to support themselves through peer learning, capacity-building initiatives, networking, and mentoring. Also, provide similar structured support to other women within the community.

Speaking at the event, Ivy Davies-Etokakpan, President of Eveafrique News who also member of Kilali Tribe, commended Heritage Bank for taking the lead in championing the empowerment of women over the years in the country.

“We are proud of Heritage Bank for making us soar while promoting women empowerment. Over the years, Heritage Bank has proved to be an agent for the actualisation of achieving SDG 5 – Gender Equality, as well women empowerment,” she said.

The Executive Director of Heritage Bank, Osepiribo Ben-Willie affirmed the need to deliberately adopt measures to deepen women empowerment to drive the nation’s socio-economic growth.

In her closing remarks, Osepiribo Ben-Willie hinted that the Conference had leveraged Kilali Tribe to come up with blueprint in promoting women’s equal right to socio-economic empowerment, as this is at the heart of the SDG5-Gender Equality.

The Executive Director of Heritage Bank affirmed that women all over have proved to be huge economic asset in the act of creation of a new sustainable economy, hence gender inclusiveness and women’s empowerment must be taken as a priority.

According to her, after evaluating the bottlenecks restraining the Kilali Tribe and other women to attain the platforms to grow professionally and thrive in all spheres of t heeconomy, it is a call to action to “tackle the challenges of gender disparity and lack of inclusiveness that have continued to impede the expected rapid economic empowerment that could help unshackle our women’s entrepreneurial prowess and foster more representation for women and girls at decision-making forums and Board levels in comparison to their peers in the developed countries.”

Ben-Willie added that for women to emerge economically and socially as independent there was an urgent need to tackle psychological, social and skill constraints.

Collaborating Ben-Willie’s, the Co-founder and former Group Executive Director of Sahara Group, Tonye Cole, advocated for women and girl inclusiveness across all sectors of the society, including economic participation and decision-making.

According to him, the country should be conscious of gender equality, whilst emphasising that dealing with the psychological constraint will enable women to be balanced emotionally.

He stressed the need for organisation to leverage women positions on Board level, as they are resourceful and could enormously impact to the growth of any society.

Cole also charged women in being deliberate to position and champion course that would put them at the forefront of making difference. //END.//

Ozena Utulu, Ag. Group Head, Corporate Communications